Didn’T Receive Amazon Order In 2022 (What To Do + More)
Amazon is generally considered to have reliable methods for shipping and fulfilling orders. However, there have been cases where packages did not arrive.
Customers are encouraged to call Amazon customer service in the event that an Amazon order status states “delivered”, but their package does not arrive. However, if the order status is still in the “Shipped” status, customers are recommended to check their tracking details for possible delays.
If customers haven’t received their order by the expected delivery date and are still not receiving it in the mail, we recommend that they do this:
You should check for an attempt to deliver notice. The delivery driver might have arrived at your home at an inconvenient time and taken the package back.
You should check the address of delivery for your package. It may be left in a different location than usual.
Ask a friend if they have received your package.
If the package has been delivered to your home by your local post office, make sure you check your mailbox. Amazon packages can go through several carriers so it might have been delivered by the local post office.
However, if customers have checked all the above information and still cannot locate their package, they are recommended to contact Amazon customer service directly to check the status of their package.
To contact customer service please log in to Amazon and navigate to Help > Browse Topics > Need more help > Contact us.
Amazon has a 1-800 number that customers can call to talk with customer service representatives. Or, a bot using Amazon’s instant messenger feature.
How can I tell if my package status says “Delivered”, but it has not arrived?
Amazon recommends that customers who receive their packages but haven’t received them yet contact customer service within 48 hours. Sometimes the delivery status can change prematurely.
If the order has not been received after 48 hours, please contact Amazon by dialing their 1-800 number, or via their Instant Message option.
Amazon customers can call 1-877-586-3230 to reach customer service. They are available to talk to live people directly.
Amazon customer reps are also authorized to provide instant messenger customer service agent assistance. They will be able help you locate your missing package more easily.
Amazon Will Refund my Package If It Never Arrives?
If a customer’s package has not arrived after a considerable amount of time, they will usually qualify for a refund. The package must not have arrived by the expected delivery date and be in its original condition.
If the delivery date is not met, the customer is advised to look at their tracking information. This will allow them to locate their parcel.
How Do I Request a Refund if my Amazon Package Never Arrived?
Customers can request a reimbursement for missing packages by following these steps:
Amazon will usually approve a refund within two days. Refund requests can take up to seven days to be approved by Amazon.
See our post on Amazon Shipping and Delivery.
Customer who has not received Amazon orders can get assistance from Amazon customer service within 3 days of the delivery estimate.
Amazon can either locate or refund the customer.
.Didn’T Receive Amazon Order In 2022 (What To Do + More)