Walmart Wrong Price Policy

Walmart Wrong Price Policy In 2022 (All You Need To Know!)

At the register, if a customer “claims” the price was different on the shelf:

ONE ITEM, $20.00 or less, make the adjustment. Use “Pricing Error” as the reason for the override. However, use common sense. If the item is $21.00 and they say the shelf showed $1.00, call a CSM to approve it.

ONE ITEM ONLY is allowed for a price adjustment. Any identical items after are at the price they scan at.

OVER $20.00 price difference, call for a price check. CSM will either approve price difference on the spot or will chase it down at its location.

If it was the only item sitting with a group of others that match the shelf, it was obviously in the wrong place. No price adjustment unless approved by CSM or management.

If it was the only item sitting on the shelf, exercise either the $20 difference or common sense. Greater than $20 difference get authorization.

Walmart sells thousands of items and is therefore not surprised that Walmart may accidentally overprice products or misplace them under incorrect price sections.

As a customer, this can be frustrating, so we’ve had a look at Walmart’s wrong price policy for you! Continue reading for all of the information you require.

  • Walmart Wrong Price Policy In 2022

If a product is labeled with a wrong price at Walmart, customers can receive the difference in price of up to $20 when the item is being scanned at the registers. If the difference in price is over $20 for a product, it will be up to the Walmart store manager to adjust the advertised wrong price.

  • For more details on how to obtain the lowest advertised price at Walmart, continue reading
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Walmart Wrong Price Policy In 2022 (All You Need To Know!)

Walmart Will Honor Products With Wrong Prices

Walmart will often honor any wrongly priced item, so long as it is not an error made by Walmat staffers. An item placed on a different shelf to a customer is acceptable.

Walmart could, for example, stock products and price them incorrectly as cheaper models or versions. Customers have the right to request price adjustments.

This is a good idea if you are going to do this. Take a photo with the products and label so the cashier can see that it has been clearly marked.

Walmart may, however claim they were wrong and deny that there was any price match.

To avoid any commotion, Walmart managers will often abide to your request and offer to match prices if the situation escalates.

Walmart Pricing Checks a Pricey Item

Walmart personnel will individually decide whether to price test items that are less than $20 from the price marked on the aisle or the price at check-out.

Walmart has a policy of calling a price check on any item with a $20 price difference or greater.

Staff will decide whether the item is placed through at the initial stated price or checked-out. These decisions can vary between stores.

Walmart Wrong Price Policy In 2022 (All You Need To Know!)

Walmart Misprices Items Frequently

Walmart often charges items incorrectly for customers who move or store items on wrong shelves.

Walmart staff may also incorrectly price products if they label it incorrectly on their products or on the aisle pricing tag.

Walmart workers may stock some items at the wrong place. It can make it appear that the item cost less than what actually costs.

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Walmart employees work tirelessly to ensure that prices are correct, however technical problems may occasionally occur. Sometimes, an item on sale may not have been marked as discounted yet at the checkout.

  • Walmart Wrong Price Policy Canada

Walmart Canada shoppers will be able to get their item at no cost if the customer pays more than the listed price. This is up to a maximum of $10. Additionally, if there is a wrong price on an item, Canadian shoppers can receive a $10 discount off of the price.

How can I get my money back from Walmart?

The best thing to do is go back in the same shop with both the receipt and the item. Then, calmly approach the customer support desk to explain the situation.

The manager may ask you to prove that you know the correct price for the item.

This information will be taken into consideration by the manager who will decide if they want to refund part of your payment.

Walmart cannot issue partial refunds. This is something that is very important. In the event that you don’t receive a full refund, you have the option to keep it or return it.

For more information, see our guides to Walmart Price Matching and Walmart Price Matching at Other Walmarts.

Additionally, you can see our post on why Walmart’s in-store prices are different from their online prices.

  • Conclusion

It is down to staff discretion whether a mispriced item will take the lower price. Walmart has a Price Match Guarantee policy, which allows customers partial refunds on items purchased elsewhere.

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Walmart must honor a mispriced price

Does Walmart Honor a Product Labelled With a Wrong Price? Walmart will usually honor any incorrectly advertised price as long as the mistake was made by a Walmat Stocker. It is not possible for an item to be placed on another shelf than a customer.

What is the obligation of a retail store to honor an incorrectly marked price?

The law. It is generally believed that retailers are not required to honor posted prices if they make a mistake. Some stores may do this as a matter-of-policy or in individual cases.

What Is Walmart’s Price Adjustment policy?

Walmart will correct the price for products that are reduced within seven days after purchase. Clothing, clothing, accessories, decorations, furniture and automotive products are all covered.

Walmart logo.svg


Walmart’s current logo since 2008

Walmart Wrong Price Policy


Walmart Home Office (headquarters) in December 2012
  • Wal-Mart Discount City (1962–1969)
  • Wal-Mart, Inc. (1969–1970)
  • Wal–Mart Stores, Inc. (1970–2018)



Sam Walton


Number of locations
10,593 stores worldwide (January 31, 2022)



Area served
Key people






Convenience shop


559.2 billion




US$22.55 billion




US$13.70 billion



Total assets


US$252.5 billion



Total equity


US$87.53 billion



Walton family



Number of employees
2,300,000 (Jan. 2021)


U.S.: 1,600,000

  • Walmart U.S.
  • Walmart International

  • Sam’s Club
  • Global eCommerce


List of subsidiaries

Footnotes / references




Does Walmart Check Price Overrides?

Walmart will review the item that was mispriced at checkout. Walmart now offers self-checkout which adds an entirely new aspect to the situation. Dec 27, 2021

.Walmart Wrong Price Policy In 2022 (All You Need To Know!)

Dear Adam Smith is a data-driven assistance tool for online research. There’s so much information out there, including social networks, blogs, forums, comments, and articles to name a few. Thousands of new reviews are published every day. It’s…

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