2024 Guide: Costco Mattress Return Policy & Guarantee Details

Discover Costco's comprehensive mattress return policy for 2024. Learn how you can return a mattress, details on warranties, and removal services. Hassle-free shopping with Costco's mattress guarantee. Find out your eligibility for returns now!

Costco Mattress Return Policy In 2022 (Simply Explained!)

Costco has a surprising and affordable range of furniture, from mattresses and tables to couches and tables.

  • It doesn’t matter if you plan to purchase a Costco mattress, or if you wish to return one. The Costco mattress return policy is explained here.
  • Costco Mattress Return Policy – 2022
  • Costco will take back mattresses, air, memory foam and other mattresses starting in 2022. As Costco has a 100% satisfaction guarantee, customers can return their mattresses to Costco if they are unsatisfied with the product or have changed their mind.

  • Continue reading to learn more about Costco’s mattress return policy.
  • Costco Mattress Return Policy In 2022 (Simply Explained!)

    How does Costco return mattresses?

    Costco offers one of most flexible returns policies among big-box stores. Mattresses are not an exception.

  • Costco Mattresses can be returned at any time after they are purchased. ), you can return it without hesitation!
  • Bring the mattress along with your Costco membership card to the Costco warehouse.

    To schedule assistance for your mattress removal, call your local warehouse.

    Do you have the right to return an opened mattress to Costco

    While many mattresses are returned unpacked by companies, like IKEA or Walmart, you may be able to send an open mattress back to Costco.

    Costco is happy to accept returns of mattresses, regardless of whether or not they are in the original packaging.

    Costco Mattress Return Policy In 2022 (Simply Explained!)

    Can you return a Mattress to Costco after how long?

    Costco has a different policy than other stores, which does not have the same 9-month limit for mattress returns.

    Costco’s Satisfaction Policy covers mattresses. There are no time limits on when you can return them.

    The employees at the return counter may raise eyebrows if you are certain that the mattress has been used.

    The store manager may accept returns if this happens.

    You might also find it more challenging to understand why a memory foam, or shape-conforming, mattress isn’t working well for you. This happens because these mattresses can take longer to get settled.

    Costco’s Open Return Policy is particularly helpful in these cases, where many customers have been allowed to make returns months after purchasing, without any issues.

    Are you eligible to receive a refund for your mattress return?

    Absolutely! Costco’s Returns Department will quickly process your refund.

    There will not be any delays in refunding the mattress once it has been returned to the store.

    Alternately, the refund may be paid in cash.

    Some items require extra processing time if you return your mattress online.

    Furthermore, you won’t get your refund until Costco delivers the mattress to your residence and returns it at the depot.

    However, in most cases refunds are processed on your card within 30 calendar days.

    Costco Mattress Return Policy In 2022 (Simply Explained!)

    What if you want to return a mattress from Costco Online?

    Costco makes it easy to request a return of your mattress. Simply request a replacement or return online if the mattress is not what you expected.

    To do this, log into your account at and select the Orders & Returns portal, following the prompts to receive a return label and schedule a pickup from your house.

    Costco will email you additional instructions if your item is particularly large or complex. Your refund will be processed, including all shipping and handling fees–so returning items won’t cost you anything extra.

    Is it possible to return a mattress from Costco without a receipt?

    Costco allows you to return mattresses and any other products without needing the original receipt. Your membership card is required to be brought to Costco’s returns counter. This will allow the staff to check your order history and issue a refund.

    Costco will accept your returned mattress in its original packaging. However, all accessories and parts must be included.

    Costco Mattress Return Policy In 2022 (Simply Explained!)

    Do You Have the Right to Return your Mattress to Costco for a Refund?

    Other people can’t return your mattresses if they are not listed on your household membership.

    Costco members who bought the mattress originaly must also return the item.

    An exception to returns by other people is if the mattress was purchased by the membership cardholder as a gift.

    You can send the mattress back as a gift. However, they’ll need your membership number.

    The refund will then be issued in the form of Costco cash cards.

    To learn more, you can see our other guides on things to know before buying a Costco mattress, the Costco furniture warranty, and if Costco delivers mattresses.

  • Conclusion
  • Costco will accept your mattress back, regardless of how it was bought. Mattresses can be returned quickly and without any restrictions.

    There is no need for a receipt. All you need to do when returning your mattress is take your Costco membership card.

    .Costco Mattress Return Policy In 2022 (Simply Explained!)

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