Amazon Empty Package In 2022 (What To Do, Refunds + More)
Amazon operates a huge fulfillment center that handles many parcels per day. Because of the volume of Amazon’s packages, there are often packaging problems.
Returning an unopened Amazon parcel should be reported to the seller. If the seller is unable to assist customers with the issue, they can contact Amazon customer service and file a delivery complaint. Amazon will issue a replacement or refund to the customer after they file a complaint.
Amazon sent me an empty box.
Amazon may have sent an empty parcel to a customer for several reasons.
One main reason is that, due to the large amount of orders Amazon has to fulfill on a daily basis, a box could be prepped for shipping but be missed during the packaging process.
A scammer may also be a reason why an Amazon box is empty.
The recipient should report any concerns that they may have about the boxes being scammed to Amazon or the Federal Trade Commission.
What can I do when I get an unopened Amazon package?
You have a few options to help a customer who has an Amazon order that was returned empty.
Customers should first verify that the order was fulfilled or whether it was sent accidentally.
If the package sent to their house was not a package they ordered, customers are recommended to contact Amazon directly and inform them of the delivery mistake.
However, if the empty package is an order a customer has been waiting for, they are recommended to check the tracking status of their order to ensure it’s the same item they have been waiting for.
Once they have confirmed that the parcel belongs to them, they should contact Amazon directly to inform them about the delivery error.
The best thing for customers to do is contact the original seller of the item if the package arrives empty.
However, if the customer doesn’t hear from the seller or the fulfillment centers, the customer should contact Amazon and submit a delivery complaint.
In order to file the complaint, customers can either phone Amazon’s customer service centre, or use the instant messaging feature on Amazon.com to speak with a customer service agent.
Amazon can refund customers for orders that are missing from the boxes.
Customers who receive the wrong box can inform the authorities and they will be able to dispose of it.
Does Amazon Refund Empty Packages?
Amazon will return empty packages only if an order has been confirmed by the customer. If their tracking status shows that they were delivered, Amazon will also refund them.
Amazon reserves the right to refuse any refunds if customers don’t have proof of purchase or they haven’t received their shipment status.
Customers are encouraged to notify the postal carrier if the package was not sent as expected.
Amazon has replacements available for empty packs
Amazon offers a full refund to customers who have received an empty package after ordering an Amazon product.
Customer may request a substitute item if the original product does not arrive.
However, if customers placed an order through a third-party seller, Amazon cannot offer a replacement, as their fulfillment centers are not in charge of packaging and shipping such purchases.
If the customer would prefer to have a new product, they could contact the third party seller directly to request one.
If the third-party seller fails to answer customers’ questions, they can file an A To Z Guarantee against them.
Does Amazon Scam Empty Amazon Gifts?
Amazon Fulfillment Centres are frequently responsible for empty Amazon parcels being sent, but there are scammers who will send empty Amazon boxes directly to the homes of recipients.
Amazon sellers are known to use empty boxes as a way of swindling customers. They list fake content for sale and pocket any money earned. Then they send an empty package instead.
Therefore, customers are urged to be careful about which sellers they purchase from on Amazon.
Customers who aren’t sure if an seller is legit should contact them and request a photograph of the item.
Customers are advised to avoid buying anything from sellers who refuse to provide evidence that their products exist.
Contact Amazon Customer Service and the Federal Trade Commission to report empty boxes.
For more information, please visit our post on whether Amazon includes receipts. Also, we have posts about whether Amazon is reliable and safe. We also discuss whether Amazon offers a telephone number.
Amazon customers might receive an ineligible package because of a shipping error made by Amazon Fulfillment Center.
Customers could also be victims of an Amazon scammer who claims to have goods in their possession but instead sold empty boxes.
Amazon customers service can be contacted to notify them of an undeliverable package and ask for a full refund.
Customers may also report fraud to Amazon and Federal Trade Commission.
.Amazon Empty Package In 2022 (What To Do, Refunds + More)