2024 Guide: Resolving Amazon Wrong Delivery Issues – Delivered to Wrong Address

Struggling with an Amazon order delivered to the wrong address? Our 2024 guide provides step-by-step solutions for when your Amazon package ends up at the wrong house. Learn if Amazon drivers face consequences, how to rectify incorrect deliveries, and ensure your packages are safe!

Amazon Delivered To Wrong Address (What To Do, Refund + More)

Amazon provides a number of advantages with its delivery services, such as Prime shipping and two-day free shipping. Customers can rely on Amazon for delivery in most cases.

  • However, some customers find that sometimes their packages are not being delivered to the correct recipient. You can read my blog to discover what I found out!
  • Amazon Ships To The Wrong Address
  • To report a package being sent to the wrong address by Amazon, customers must call their 1-800 customer support number. Amazon will pay customers for inconvenience if it was the delivery service that caused the problem. This may change if the address was incorrectly entered during ordering.

  • You can read the following article to discover how to request a refund or who to blame for missing packages.
  • Amazon Delivered To Wrong Address (What To Do, Refund + More)

    My Amazon Package Was Delivered to the Unsuspecting Address

    There are a few main reasons why an Amazon package was sent to the wrong address.

    Most often, customers misspell their address. In this case the courier sent the package to an address that matches the spelling.

    You may be eligible if the customer is moving recently and forgot to update their address.

    However, delivery mistakes are generally made due to the courier misreading the label on the Amazon package.

    However, customers should review the address page to confirm that it has been entered correctly.

    Amazon Will Refund Sending Packages to an Unapproved Address

    If customers haven’t received their package and it was delivered to the wrong address, they can request a refund from Amazon.

    Customers can request a refund by doing the following:

    Log in to to view your orders. Find the incorrectly delivered order, and then select “Problems with your order”. Click “Problem” on the order. Next, enter details about the delivery to the incorrect address in the text box. To request a refund, click “Submit” again and make sure to check back frequently.

    If customers would prefer to discuss the delivery issue with a real person, they can call Amazon’s customer service number, explain the issue and request a refund.

    Customer service representatives may offer to exchange the item ordered for a new one, but this will vary depending on who the customer is talking to.

    Amazon will not issue a refund to customers if they provide incorrect address information. But, it is possible for this to differ.

    Amazon Delivered To Wrong Address (What To Do, Refund + More)

    Amazon Drivers Held Responsible for Unlawful Deliveries

    Amazon is not responsible for the delivery of packages which aren’t delivered correctly because most Amazon drivers don’t work directly with Amazon.

    Amazon will notify delivery service providers if the order is delivered incorrectly. If they know who the person was, they may hold the driver responsible.

    Amazon has stated however that it does not take responsibility for delivery service actions.

    However, this may vary with Prime deliveries, which are generally fulfilled by drivers employed by Amazon.

    Amazon: Is Amazon Holding Sellers Responsible for Unlawful Delivery?

    An Amazon seller may not be held responsible for customers who buy an item through a third party seller.

    In general, the seller is not responsible for handling and shipping issues.

    Customers may however, contact the seller directly to report the delivery issues if the third-party seller is involved.

    Sellers may give a partial refund or replace the item if it was their fault.

    Amazon Delivered To Wrong Address (What To Do, Refund + More)

    What if I misplace Amazon packages?

    It is recommended that a recipient who receives Amazon parcels they don’t ordered notify Amazon by calling customer service.

    Although the recipients will not be subject to any penalties for keeping the package, Amazon could occasionally send them a tracking notice that the package has been misdelivered. In these cases, a driver might visit their home and inquire about the shipment.

    Customers should notify Amazon Customer Service about the misdelivery by calling customer service at 888-992-8933 or by using’s instant messaging feature.

    How do I return an Amazon package that I did not order?

    Amazon customers can report a mistake in which they received an Amazon package. Customers should call customer service to alert them and give the tracking number, address, and recipient names.

    Amazon will track down your original order so that a delivery driver can pick it up from you and take it to the right address.

    But, in the event that Amazon fails to rectify the situation customers can simply keep the parcel. If the customer’s number appears on the package customers can also call them to arrange private exchanges.

    It is best to first contact Amazon.

    To find out more about Amazon, you can also read our posts on whether or not Amazon packages come with receipts, Amazon refund without return, and also if Amazon has a phone number to call.

  • Conclusion
  • Amazon customer service can help customers if their package arrives at the wrong address. Call 1-877-586-230 to reach them. Amazon will try to locate and recover the item, or provide a return, or send a replacement.

    Amazon customers can notify customer service if they get a package they did not order and give the tracking number and recipient’s names. If the problem isn’t resolved, the recipient may retain the order.

    What happens if Amazon parcel is delivered to the wrong place?

    If a customer’s package is sent to the wrong address, they can contact Amazon customer service by phoning 1-877-586-3230, where Amazon will either attempt to recover the package, issue a refund or a replacement package if they cannot locate the original item.

    What is the best way to return an Amazon package that was delivered by mistake?

    You can contact Amazon through your account to report the problem and get it rectified as soon as possible. Amazon will mail you a prepaid shipping label in case you were incorrectly charged. Amazon will pay the shipping costs for the return.

    .Amazon Delivered To Wrong Address (What To Do, Refund + More)

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