Sam’S Club Mattress Return Policy
Best Sam’S Club Pillows
Sam’s Club carries a variety of bed pillows in addition to mattresses and other sleep products. Sam’s Club has amazing deals on both copper and down pillows, as well as bamboo pillows. This deal is hard to find at any other retailer. Sam’s Club also carries top-of-the-line cooling pillows if you are prone to sleeping hot. The gel in cooling memory foam pillows helps to regulate temperature and keeps the head and neck cool all night.
Sam’s Club members get $45 in instant savings. Join Sam’s Club today! Click here to learn more.
Read Next: Best Mattresses Under $400
When is the best time to buy a mattress?
In January 2022, I tracked the history of a Lucid 10” Inch Gel Memory Foam Mattress using Camelcamelcamel. This is what I discovered:
The lowest price appeared a month before Black Friday in November. Another major drop happened earlier during the summer around the Fourth of July.
With this mattress, the price seems to change regularly. For this reason, it’s important to check the price history to see if you may be able to get a better deal by waiting a week or a month for a price drop.
This mattress sold for $145.86, the lowest price available.
You’ll see that prices begin to fluctuate on nearly all mattresses in late spring and throughout the summer. New models of mattresses start hitting the shelves around June. This makes Memorial Day an ideal time to score a bargain.
Bed
Excellent Quality, Quick Shipping and VERY Comfortable! LOVE IT AND VERY SATISFIED!
I was unsure about the purchase decision until I read through all of the reviews. The only complaints were the smell. Never noticed the vanilla smell, love the mattress. We did spray the mattress with a good quality oil just in case. Finally a good nights rest, without breaking the bank!!!! !
Excellent mattress, for the cost. I have looked at other mattresses and found that the comfort and quality are excellent for the money. I bought this for my son and he is enjoying it, very comfortable and he falls asleep really fast, conforms to the body and he is a big boy.
Great Purchase
Three packages were purchased. One package was shipped separately which made it a little confusing. They all arrived in w week. The packaging of the bed itself was bursting at the seams and not in the best shape. I am a small woman and i didn’t have too much difficulty getting it up stairs and unpacked on my own. The plastic popped the moment a piece adhesive was removed which startled me. This is not a problem, but a warning to those who like me start making loud noises. I unwrapped it and let it sit for the full 48 hours requested. No Odor issues. It is comfortable and firm, which I like. After my two dogs playing with one another, the frame seemed to be in good shape. It weighed in at 240 lbs. It has been an amazing experience so far. No regrets.
After reading another review I purchased this product. I was a bit nervous because the brand was unknown and it came in a cardboard box. It was incredible when it was opened and removed from the bag. Now it is in my daughter’s new bed and she loves it. It is almost tempting to get a mattress similar to hers from my brand.
This mattress is excellent. The mattress arrived yesterday, with very minor damage. Some of the fabric at the bottom was frayed but this was easily fixed with a staple gun. It will be hidden under the mattress.
We bought this for our son as a birthday present. They don’t carry this in king size in the store so we had to order it online. It arrived sooner than expected, which was a positive. After we laid it on the frame, I noticed loose threads in several places. This mattress is expensive so I expected better quality. Hopefully none of the threads will unravel. My son said it is very comfortable but didn’t feel quite as soft as the sample in the store. Overall he’s happy.
First, I must say this: This mattress is not firm at all. I have other Serta mattresses but their quality totally dropped. I tried again, and neither of these mattresses are comfortable enough to be used as a mattress. Now I have been waiting for over a month to return the product – as they said that mattresses cannot be returned to the club anymore. Beware! It is a hassle. You should think at least 10 times before you place an order. As far as I know, your mattress will be defective and you won’t get a refund.
This mattress has been with me for four weeks. So far, so good. Very soft and plush. After the first night, eight months of back and neck pain disappeared. The memory foam gives you a great cuddle sensation. It feels like you are wrapped up in a cloud throughout the night. No trouble getting to sleep. Don’t be fooled, cool layer has not kept the night sweats away. Still subject to damp nightshirts. Overall a good mattress with a good warranty.
It looks and feels soft, but it can be very difficult for heavy people to get to sleep.
The set arrived 2 weeks ago. I had been anticipating it from November 11th. Smh dissatified customer.
To ease the pain of my type of inflammatory arthritis, I needed a mattress that was pillowtop. I’d checked out the Elmridge in a club and it felt divine, so I decided to go ahead and buy it. The store was very helpful in introducing me to the option of online shopping. I lived quite far from the city so it helped me save a lot of money on shipping. The mattress was quickly delivered, set up and I had my best sleep in almost two years. I have never changed my position! After a few nights, I realized that I couldn’t change my position! This mattress is so soft sitting up in bed is impossible. It is very difficult to change positions. It is causing my back pain to try to get up in the mornings. The Serta Helpline for Sam’s Club Members suggested that I exchange this product for something less cushy. Because it’s so soft, I cannot recommend this to anyone.
I’ve been shopping for some time for a mattress that will relieve my back but what I got was a mattress that gives me chronic neck pain. After only two months, I feel the worst pains in my neck. My preference is to lie on my stomach, but I can’t because of sleep apnea so I must sleep on my back. The problem with this mattress is that your body sinks into it, but your arms remain out, like you’re getting out from a hole. This cuts off circulation and reduces blood flow. I hope there is a 90-day return policy cuz it’s gone if so…
Amazing Value
This mattress was my first time trying it out. It was amazing how well I slept. After the visit, at home ,I did not sleep as well. Then I bought one. Give it three days to fully expand and air out, since it came compressed wrapped in plastic and in a box.
It took me a while to receive the mattress and bed in the two boxes. I was quite surprised when it arrived. I would recomend this product with out hesitation.
The bed appears to be good quality so far. Very comfortable. Excellent price. Easy to set up.
We read the online reviews before purchasing-it is just as wonderful as everyone says. Bought a queen for a spare bedroom-am now looking at the King!
This purchase was for my son’s 8th birthday present. He wanted a bed as comfy as Mommy and Daddy’s bed. His new bed is a hit! To test it, I went to bed with him the night before. He has my opinion, the best bed in the home!
once we completed the set up of the box springs and the mattress fully expanded we were very surprised that the mattress and box spring looked completely normal. We ordered it online for our cottage, but we weren’t sure how comfy it would feel. Also, we had never tried a bifold box spring. So far, I’m happy to report that it has been very comfortable. It’s very comfortable, and it looks amazing !!!!! !
This was ordered after realizing that it would be impossible to fit a large mattress in my car so I could get it back from Sam’s. This one arrived at the exact same time and cost the same as before. The box was large at 4 feet x 3 feet x 3ft x 3ft, and the weight is quite heavy. However, it was easy to unpack.
Sent my husband to buy a new mattress/box spring set for my 6 year old daughter about 6 months ago. BIG MISTAKE You sat on the mattress and you sink all the way down. It was not something I liked. She decided to get rid of her bedroom furniture. I was not too worried about the shipping of the mattress, but it arrived on time and was ready to be used right away. I LOVE THE MATTRESS!!! My daughter loves her new mattress as well. It’s now perfect! I added a waterproof, padded mattress cover. The twin-sized sheets I had was not enough. The 12 inch mattress was the best choice for my sleigh bed. It has trundle, no box spring and is 12 inches tall. Also, I’m not afraid to get/try new sheets. We are currently debating whether to purchase one for our bed.
I purchased two of these for my teenage boys. They sleep like an expensive mattress. I have a Stearn & Foster in the master bedroom and these are comparable to that mattress that I paid thousands for. The delivery and setup was extremely easy. Took about 5 minutes to set it up. Much better than going to a furniture store and having to get the mattress home. They are wrapped with all air removed therefore; they easily fit into a small box. They will pop into place when you cut the wrap. These have been with us for about a month and we’ve had no problems. If the quality is good, I’ll be buying additional of these products as necessary.
Solid bed. It is surprising how well it rolls up. Very nice quality. No smells. Excellent purchase.
How Does Sam’S Refund Money For Mattress Returns?
Sam’s Club will refund the money using the original form of payment with a mattress receipt, or you’ll get store credit without a receipt. If you bought the mattress using a credit card they will credit the card back.
If you don’t have a receipt or the same credit card, the customer service representative will refund you on a Sam’s Club shopping card. You can use the card for another purchase or buy Sam’s Club gas at the pump.
After your refund is approved by the store, they will either credit your account immediately or issue you a gift certificate. Although, it can take a few days for the credit to show on your credit card due to the slower direct deposit times.
It can take as long as seven days to return a mattress online.
Will Sam’S Club Pickup A Mattress Return?
Sam’s Club won’t accept a return of a mattress. According to the Sam’s mattress returns policy, customers are not required to return their mattress. To be even clearer, they don’t want it back. So, unfortunately, it’s the customer’s responsibility to dispose of or move the unwanted mattress.
However, Sam’s will refund a used mattress purchased within 30 days, but they will not physically take it back.
The best way to dispose of a mattress is to recycle it. According to the Mattress Recycling Council, over 80% of a mattress can be recycled. Unfortunately, tossing your mattress in the garbage or a scrap yard will end up in a landfill.
The cheapest way to dispose of a mattress is to contact the manufacturer for a free pickup, check local recycling programs run by your city or state, local charities and shelters may take gently used mattresses, area businesses, list on Craigslist or OfferUp, or Freecycle.
Are I required to have a receipt in order to get Sam’S Club store credit? (On A Sam’S Club Shopping Card)
Sam’s Club offers a flexible return policy for used mattresses. Customers don’t have to take their mattress to the store in order to return it, but they should bring the “Do Not Remove” tag on the mattress and the original receipt. Whether you need to return the mattress is up to you, but the store does not want to take your money if you’re not completely satisfied with it.
You must have a proof of purchase when returning a mattress. If you are an existing customer, the store cannot refund your money. To receive your refund if you purchased your mattress online, please bring the original payment form. Otherwise, you’ll have to wait for five to seven business days for your money to be transferred.
Firm
It’s been around for about one month now and it’s not what I expected. It is good quality but to firm.
It sleeps well. I put it directly on a platform frame but to me its a little low. I might buy a low profile box springs. But overall it’s worth every penny.
My husband and I were looking at beds for a long time. We just moved to MO from CA and needed a bed, that wouldn’t deflate lol. We decided on this mattress because of the height and the different layers of padding. We both prefer a firm mattress, while he likes one that is soft. This mattress is the perfect combination for us. He doesn’t either.
I was beyond thrilled with this bed! This bed has greatly improved the quality of my sleep and that of my husband. Excellent purchase ! !
The bed is fantastic. When the box arrived, I was unsure what to do. We were surprised to be honest! The bed is a favorite of my daughter. It was easy to move the bed up. It’s so clever to have the bed shipped in a cardboard box.
This mattress and the box spring were purchased to replace an online-ordered defective iSerta. I was a little hesitant, but the reviews really helped me decide. This one is amazing! It was easy to set up, and it was fun! It’s really neat to see the box spring expand, and it was fun watching my mattress grow after the plastic had been removed. It makes my bed sit up nice and high and is FIRM and extremely comfortable. I love it!
Side sleepers
Side sleepers of all types should avoid this mattress. The top foam layer of Sam’s Club X Tuft and Needle is simply not plush enough to keep your shoulders and hips cradled. This can lead to uncomfortable pressure on your joints throughout the night and even improper spinal alignment.
Additionally, if you’re a side sleeper who experiences joint pain or has arthritis, this mattress probably won’t cushion your shoulders, hips, or even elbows as much as you might prefer. Look for something on the softer side for optimal comfort. Side sleepers will find the most comfortable mattresses.
Very Comfortable
This mattress is very comfortable for us both. It is very comfortable. It is extremely comfortable.
My wife and I when looking for a mattress found this one and love it from Sam’s Club . I suffer from low back problems and have been sleeping solidly and well rested ever since receiving this mattress, and would highly recommend it. The only negative in the whole process was the delivery company, the driver tore two large branches off of a tree in my driveway backing in. The sad part is they couldn’t even lay they to the side, they just drove around them. Called Sam’s Club customer service but didn’t really get any satisfaction there.
Great mattress.
This bed is my favorite. This bed is exactly what I needed to replicate the unforgettable experience that my husband had at The Bellagio in Las Vegas. It was an amazing price for the high quality, so I was able purchase luxurious bedding and a gorgeous headboard without breaking my bank. This bed is the best I’ve ever slept in for years. I strongly recommend this bed to anyone seeking a five star luxury experience!
It was difficult to get out of bed. My neck hurt on the first day of sleeping. It is not clear if the firm one was better. As heavy as it is, it’s difficult to move it. Because of its moving purpose, my wife insists that I keep it. Can you do anything about that?
This mattress is very comfortable and I purchased it about a month back. Sams Club delivery of white gloves was also excellent.
We’ve only had it a week, but have slept thru the night.every nite since we got it.
Can I Return A Mattress To Sam’S Club?
- Can you try the mattresses at Sam’s Club?
- What does a mattress set include?
- Sam’s Club can collect receipts
- How often should you replace your mattress?
- Related questions
Mattresses. Mattresses are available at Sam’s Club and Costco, though neither offer much in the way of a chance to test them. The mattresses come stacked in rows. … That means that the mattress you saw somewhere for more money may or may not be the same on which you see on sale at your warehouse club.May 12, 2016
Sets typically include the mattress of your choosing as well as a foundation, or box-spring, on which to place the mattress. Not only does purchasing these essentials together save consumers money, it also ensures premium support during sleep.
Sam’s Club allows customers to return items without a receipt as an employee can look up your receipt for any item within 2 years of the original purchase date. Although you can make returns at Sam’s Club without a receipt, it is recommended that you bring the original receipt for a hassle-free returns process.
Typically, most mattresses should be replaced every 7-10 years, but this number can vary depending on the mattress type you have. Do not wait to get a restful night of sleep. Get better sleep quality now.Mar 10, 2021
Request A Return Online
These steps will help you make an online return request if you prefer.
- Register online for your Sam’s Club Account
- Click the Buy History tab.
- Choose your item and request a return.
- Please be patient as your request is processed.
- Use the prepaid shipping label to ship your package.
- Return your original receipt, tags, and any other documents requested by the company (do not mail back the original mattress)
It may take seven days for your mattress to be exchanged or refunded. Sam’s Club may deduct shipping fees from any refund unless your item is damaged in transit. The company will deduct the fee from your account if you want to exchange your mattress.
You cannot return a mattress purchased in-person.
Can I return my mattress to Sam’S Club without a receipt? (Not For Sam’S Club Members)
The Sam’s Club return policy allows customers to return their mattress without a receipt. There are exceptions to this policy. If the customer violates the return policy, the store may refuse to refund the money. If the customer returns the item, the store will reimburse the amount on their shopping card. If the customer is unsure if they purchased their mattress online, they can access their purchase information and print out the receipt before returning it.
Sam’s Club members can exchange their mattress or return it to receive a full refund, provided it’s in good condition and not worn. Sam’s Club will only allow you to return your mattress if it has been damaged. In this case, the customer should remove the tags and return it to the store. It is also possible to mail back the mattress for a refund without a receipt.
Sam’s Club accepts returns online, along with a receipt. To return a purchase, the customer should log into their account, click on ‘Order History’ and fill in ‘Returns Kind’. Once the returned merchandise is received, the customer will receive an e-mail containing a return label. The company will process the return within five to seven business days.
How does Sam’S Club return policy work?
- There are some exceptional terms and conditions, and those are mentioned in this article also.
- In order to use the Sam’s Club return policy, a member first visits a participating Sam’s Club outlet, with a purchased product, and then must return the product within a certain amount of time to get the equivalent discount applied on previous item. Discounts are added to the final price of merchandise.
Sam’s Club Return Policy With Receipt
- With receipt, Sam’s Club gives you a full refund immediately as the form of original payment.
- The shipping charges are non-refundable, and they will be deducted from the refund amount.
Is There A Restocking Fee For Mattresses At Sam’S Club?
The retail chain does not take a restocking fee for mattress returns. You do not have to worry about paying extra to get a refund.
You can easily get a refund for mattresses without a restocking fee through online or in-store returns within thirty days.
Continue reading to find out if you are eligible for a refund after your return policy expires.
How Many Return Days Do I Have?
Unlimited.
Similar to the Costco return policy, Sam’s allows you to return items ANY TIME after your purchase on most items.
Mattress Brands
- Member’s Mark
- Serta
- Tempur-Pedic
- Beautyrest
- Casper
- Molecule
- Zinus
- Ghostbed
- Tuft & Needle
- iComfort by Serta
- Scott Living by Restonic
The above-mentioned brand of mattresses can be found at Sam’s Club.
Can You Return A Used Mattress To Sam’S Club?
Sam’s Club locations will accept used mattresses that are no longer needed or wanted. To ensure your return is accepted, read the mattress return policy of each store before you go. In most cases, you will need to provide your receipt or other proof of purchase and the mattress must be in the same condition as when you received it.
Casper does more with returned mattresses
Can I Return Promotional Items At Sams Club?
You can return promotional items. The company will however deduct any promotional savings from the refund. Their team may calculate your refund based on the amount of the bill and any Instant Savings that you received while you were purchasing.
What is the best way to return a mattress from Sam’s Club Online?
If you are unhappy with your purchase from Sam’s Club, you have several options for returning the mattress. You can return the mattress in person to any Sam’s Club store, or you can return the mattress online. To return the mattress online, you will need to follow these steps:
- Go to the Sam’s Club website and click on the “My Account” link in the top right corner of the screen.
- On the My Account page, click on the “Return Policy” link in the left column.
Also Read: Costco Return Policy: (Here’s What?) Read this First!
How does Sam’S Club return policy on mattress?
Sam’s Club offers a 100% satisfaction guarantee on all services and products. Sam’s Club offers a 30-day return policy if you’re not completely satisfied with the mattress you purchased. You are even allowed to return the used mattresses for a full refund. You will need to bring in the tags and the original receipt to the Sam’s Club store.
Sam’s Club members should bring their receipts and member cards with them to help speed up the return of your mattress.
Even if you aren’t a Sam’s Club member, bring one with you
You aren’t allowed inside Sam’s Club without being accompanied by a member. If you receive a Sam’s Club gift and wish to return it you will need to take them along.
Now Let’S Take Look At Free Return Shipping
U.S Custerms are eligible to return within 365 days of the shipment date
1. Contact Sams’s Club Customer Service for Returns
2) Next, you’ll get an email with a link to print the shipping label. Labels are marked with a Return Merchandise Authorization (RMA) number; please make sure that items without an RMA number will not be allowed to returns.
3. Finally, wrap your item in a sturdy box (preferably the original), attach the label and send it back.
Are Any Items Non-Returnable?
Yes, glad you asked.
It will be difficult to return any of these items…
Tickets for sale
Sam’S Club Mattress Return Policy In 2022 (Full Guide)
Sam’s Club offers a range of memory and pillow-top mattresses in-store as well as online. These include top brands including Sealy and Member’s Mark.
Sam’s Club will accept returns for all mattresses sold in-store or online, starting with 2022. A bed can be returned to Sam’s Club without receipt if the mattress has been used. Sam’s Club allows customers to return their mattresses, but they cannot accept them back in the form of a physical mattress.
What Is Sam’s Club’s Mattress Return Policy?
Sam’s Club generally offers their members a very generous return policy for all products. However, mattresses might be the exception.
Sam’s Club guarantees 100% satisfaction on all its products and services. Sam’s Club will refund your money if the mattress is not as described.
Sam’s Club offers both replacements and refunds for purchased mattresses within 30 days after the original purchase. The warehouse cannot physically return the mattress.
Customers are responsible for finding the right location for their mattress. See more below.
Sam’s Club mattresses can only be returned within a certain time period. Store managers, however, have the right refuse any returns.
The store manager who feels that the customer is abusing their mattress return policy could refuse to allow a return.
To receive a Sam’s Club mattress refund, you will need to remove the ‘Do Not Remove’ tags from the mattress.
Returning the mattress will require you to include the tags and receipt.
Are You able to Return a Mattress without A Receipt
Sam’s Club will make it much easier for you to return your mattress. Sam’s Club knows that sometimes receipts are lost.
Sam’s Club staff may be able check your receipt when returning a mattress. When returning your mattress, make sure to bring your Sam’s Club member card.
Sam’s Club card holders will receive a refund without the receipt.
Sam’s Club allows you to retrieve a duplicate of your receipt or any other purchased information if you return your mattress online.
Log in to Sam’s Club’s online account to access your receipts online.
Sam’s Club allows you to return a used mattress
Sam’s Club’s 100% Satisfaction Guarantee allows you to return any mattress that you don’t like to Sam’s Club to receive a complete refund.
It is not necessary to take the mattress back in store if the item was bought online.
You can return the tag “Do Not Remove” from your mattress along with your receipt within 30 days to receive a full refund.
Sam’s Club Mattress Refunds Online
Sam’s Club lets you return any mattress you have purchased online. Online returns will not be accepted if the mattress was purchased in store.
Additionally, Sam’s Club mattress return policy states that you can return your mattress in-store whether you purchase it online or in-store.
How do you get a mattress refund?
Sam’s Club will refund your purchase of a mattress if it is returned.
If you make a mattress exchange in-store you get your money immediately on the card that was used to purchase the mattress.
If you are returning your mattress to Sam’s Club for a refund, be sure to have the same credit or debit card.
Online mattress returns can take up to seven days for processing and reimbursement.
Sam’s Club will immediately refund the money you paid for your mattress.
How Long Do You Have To Return A Mattress At Sam’s Club?
If you are not 100% satisfied with your mattress, Sam’s Club gives you 30 days to make a return for a full refund or free replacement.
Sam’s Club’s Store Manager will make the final decision about whether to give a customer a full refund, or provide a free replacement.
If a customer tries to return more than one mattress within a given time, the store manager could deny another return.
Store managers want to ensure that customers are not abusing the mattress return policy.
Are Shipping And Delivery Charges Refunded At Sam’s Club?
Sam’s Club cannot refund shipping and handling charges if you purchase a mattress online.
Shipping and delivery costs are only refundable if an employee at Sam’s Club made an error in shipping or damaged the mattress.
What Kind Of Mattresses Does Sam’s Club Sell?
Sam’s Club members can get a variety of memory foam and pillow top mattresses at a low cost.
Sam’s Club offers a range of mattresses brands, both online and in store.
You can read our posts related to the Costco, Walmart, and IKEA mattresses returns policies.
Sam’s Club offers their customers 30 days to return a mattress for a full refund or replacement.
Sam’s Club will not return the mattress even though your money is refunded.
Sam’s Club has the right to refuse any returns made by customers who are returning frequently mattresses and other products.
Are Mattresses Refundable?
In broad terms, most mattress stores do offer refunds. It’s usually pursuant to a bed store policy which explicitly that returns are to be extended, in order to strengthen its brand in the community; but this is simply a mattress store policy – not a federal law.Feb 17, 2022
Is it possible to return an open mattress?
It’s possible to return the mattress within a full year. If your mattress is not opened, you may initiate either a complete return or an exchange. After your mattress has been opened you will have to wait at least 30 days before you are able to exchange or return it. Jun 3, 2019
Do I have to return a 2 year old mattress to Costco?
Yes, you can return any products to Costco without the original receipt, including mattresses. Make sure to bring your membership card with you, as the returns desk will need your member number to look up your purchase history and process your refund.
What is the maximum time I have to return something to Sam’s Club?
Unopened products are covered by a no-questions, 365-day return policy. For any reason you may be unhappy with your product, please return it in the original package. If we are not happy, we will replace or refund your entire purchase, except shipping.
.Sam’S Club Mattress Return Policy In 2022 (Full Guide)
