What Does Amazon Do With Returns

What Does Amazon Do With Returns In 2022? (Full Guide), Inc.
Formerly Cadabra, Inc. (1994–1995)



Founded July 5, 1994

; 27 years ago




Bellevue, Washington

, U.S.
Jeff Bezos


Area served
Key people
Revenue Increase


469.822 billion (2021)



US$24.879 billion (2021)


US$33.364 billion (2021)


Total assets

US$420.549 billion (2021)


Total equity

US$138.245 billion (2021)


Owner Jeff Bezos (14.0% voting power, 10.6% economic interest)


Number of employees
1,608,000 (Dec. 2021)


U.S.: 950,000 (Jun. 2021)



Footnotes / references



Amazon is one of the biggest names in e-commerce, with millions of popular household products that customers around the world can order with just a few clicks on their phones or computers.

  • Amazon sells thousands of products per week and there are many products that have been returned. What does Amazon do about returns? Let me tell you, I was curious!
  • How Does The Amazon Return Process Work?

    Amazon offers a worldwide return policy for all its products and has an authorized returns center that allows customers to make returns within 30 days after receiving their shipment.

    Amazon and most of its third party sellers offer this generous reimbursement policy. Some products, however, may require different policies or return procedures.

    Amazon says it could take as long as 25 days for your returned product to reach the fulfillment center. Refunds are then processed within several business days.

    Once the items have been checked by fulfillment centers and the refund is processed, Amazon Workers may post the item to Amazon Warehouse.

    Other than that, they can be liquidated along with many other returned items.

    What Does Amazon Do With Returns In 2022? (Full Guide)

    Which Amazon Products Can Be Returned?

    Amazon will process returned products and distribute them to the warehouses.

    Amazon Warehouse will accept gently used goods, like those purchased by a customer who has changed their mind or returned the item incorrectly.

    All of the remaining products returned to the warehouse are packed on pallets. These are then shipped in bulk to liquidation firms.

    Amazon stock allows liquidators to buy pallets for a cheap price and use them as a source of liquidity., a B2B online liquidation platform, resells goods from Amazon as well as other major mass merchandise retailers, such Target, Home Depot, Lowes and Lowes.

    Which Items Can Be Returned to Amazon?

    Amazon sells many items that can be returned. However, the buyer must follow the policies.

    Amazon has a vast array of household products that can be returned, from clothes to pet supplies to home improvement and accessory items to computers.

    This product is easy to resell via Amazon Warehouse and to liquidation firms.

    Groceries and downloadable software are not eligible for returns. You should clearly state this on the product listings and in your orders.

    Small businesses account for over 50% of units sold online on Amazon, and the e-commerce giant and its retailers benefit from a liquidation plan for returned products.

    Often, it’s not worth the time, labor, and costs to ensure a returned product is suitable to be placed directly back on Amazon.

    Amazon decides to liquidate items returned through mass-liquidation warehouses.

    Consider it as follows: If Amazon were to take the time and process every item returned, verify its quality, pack it, and then relist it on Amazon’s site, that would be a significant resource.

    All parties win by processing quickly returns and selling them on Amazon Warehouse.

    Amazon, its million-plus sellers, can retain more money and resources than tying them up with individual returns.

    While it can be assured that most returned items will receive a second chance at their life, the guarantee cannot be made that every item will be resold.

    What Does Amazon Do With Returns In 2022? (Full Guide)

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